Technical Consultant
Primary Location: Flexible
Travel Requirement: Up to 70%

The Technical Consultant reports to the Director of Services. The Consultant is expected to learn the business processes of Constituo’s higher education customers, anticipate and/or identify customer needs, and develop business process improvements using Constituo technology. The individual must be able to analyze end-user requirements and incorporate those needs into the Constituo products. The individual is expected to build a relationship with the customer and to present ideas in user-friendly language.

Responsibilities & Duties:
  • Deliver services to Constituo clients as directed by Director of Services
  • Develop a thorough knowledge of Constituo’s product features and capabilities
  • Understand the pros and cons with various solution approaches and convey to the client to build consensus on the best approach
  • Educate and upsell products and services to client base
  • Travel extensively to existing and new client locations
  • Ability to “think big” and grasp the overall picture, including the business drivers
  • must be able to solve problem outside your areas of expertise
  • Strong client facing planning, issue resolution and risk management skills
  • Ability to handle stressful situations with perseverance and professionalism
Education & Experience
  • Bachelor’s degree in computer science, information systems, or equivalent educational experience
  • Experience working with database development tools (SSMS, Toad, etc.)
  • 3+ years of experience working within higher education on SunGard Higher Education, Oracle PeopleSoft, Datatel, Jenzabar, Unit4 or similar technology;
  • Experience working with ETL and EAI tools (SSIS, TalendETL, AnyPoint, custom scripting, etc.)
  • Experience working with RESTful and SOAP web services
  • Experience working with desktop (Windows, *nix) and web server (Tomcat, IIS) environments
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